Smudge Panda

Complimentary gift wrapping

• Available on all products
• (Excluding sale items and certain large or awkward shaped products).

Greeting cards

• Gift messages added to your order will be printed on a gift packing slip and included with the parcel free of charge.
• Alternatively, you can purchase a gift tag or card (via each product pages after selecting the gift wrap option).

Price information

• When you send a gift with Send A Toy receipts and price information will not be included.

Wrap options

• Toffee Petite flowers
• Toffee Gingham
• Toffee Cottontail Bunny
• Seasonal wraps also offered

Gift wrapping policy:

• We may combine multiple products into one gift-wrapped parcel when they are being sent to the same child, for the same occasion, from the same sender. If you wish to ensure that items are gift wrapped separately, please purchase a gift tag for each product.
• Oversized toys cannot be gift wrapped. Gift wrapping requests for items marked as 'oversized' will not be fulfilled.
  

Frequently Asked Questions

FAQ Section

Standard Shipping:

• FREE on orders $129+
• $9.95 flat rate for orders under $129

Express Shipping:

• $15.95 flat rate (up to 4kg)
• Parcels over 4kg: rates calculated at checkout

Returns:

• 30-day refund policy for change of mind
• See our Return Guide for details

Processing:

• Orders are dispatched within 1 -2 business days.
• Refer to our Delivery Standards Guide for anticipated transit times to your area

Authority to Leave (ATL):

• Our parcels require signature on delivery.
• You may authorise contactless delivery (ATL) at your own risk.
• Apply and ATL instruction by following the "leave in a safe place" link in your tracking email or SMS.
• Only you can apply ATL instructions, Send A Toy cannot apply ATL on your behalf.
• Requests to apply an ATL on your behalf cannot be fulfilled.