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Shipping Charges
Orders $129 + ship free
Standard shipping: $9.95
Express Shipping: $15.95 (under 4kg)
Signature on delivery & transit insurance included.
We ship Australia wide.
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Gift Wrapping
We offer complimentary gift wrapping on most items.
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FAQ’s
Have a question? Chances are you will find your answer in our FAQ section here:
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Returns & Refunds
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Contact Us
E: sendatoy@optusnet.com.au
P: +61 8 83321969 (9am - 3pm Mon - Fri)
Smudge Panda
Smudge Panda
About this Jellycat Product
Description
Smudge Panda is a creature of quiet rituals. Morning stretch, snack, flop. Repeat as needed.
She’s not one for wild adventures – unless you count rearranging the bookshelf or building a pillow fort. Thoughtful, gentle, and with the softest cream-and-black fur you could wish for, she’s happiest somewhere cozy, contemplating life’s big questions (like whether naps are best before or after lunch).
Safety & Care
Gift Wrapping
Complimentary gift wrapping is available on all products, except for clearance items and some tiny, big or tricky shapes.
Personal messages:
You can add a free message to your order, we’ll print it on a gift packing slip and include it with the parcel. Or purchase a gift tag or card (you can find them on each product page after you select 'Yes' to ‘Make this a gift?’).
Price information:
All gifts ship without receipts or pricing details, ensuring a perfect surprise for your recipient.
Wrap options:
Choose from our gorgeous wraps: Toffee Petite flowers, Toffee Gingham, or Toffee Cottontail Bunny. Seasonal wraps available for Christmas, Easter, and Valentine's Day.
Gift wrapping policy:
- We may combine multiple products into one gift-wrapped parcel when they are being sent to the same child, for the same occasion, from the same sender. If you wish to ensure that items are gift wrapped separately, please purchase a gift tag for each product.
- Oversized toys cannot be gift wrapped. Gift wrapping requests for items marked as 'oversized' will not be fulfilled.
Frequently Asked Questions
Shipping & Returns
Standard Shipping:
- FREE on orders $129+
- $9.95 flat rate for orders under $129
Express Shipping:
- $15.95 flat rate (up to 4kg)
- Over 4kg: rates calculated at checkout
Returns:
- 30-day refund policy for change of mind
- See our Return Guide for details
Processing:
- Orders are dispatched within 24 hours (excluding weekends and public holidays).
- Refer to our Delivery Standards Guide for anticipated transit times to your area
Authority to Leave (ATL):
- Our parcels require a signature on delivery.
- You may authorise contactless delivery (ATL) at your own risk.
- Apply an ATL instruction by following the "leave in a safe place" link in your tracking email or SMS.
- Only you can apply ATL instructions. A request for Send A Toy to apply an ATL on your behalf cannot be fulfilled.
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