Media

Our beautiful products are frequently featured in some of Australia's best baby, child and lifestyle magazines and other print media. Here is just a snippet ...

Peekaboo Magazine
Issue: Christmas Gift Guide December 2012
Featured Products: Tickle Monster Laughing Kit, Tube Toys Tractor

Cosmpolitan Pregnancy | Issue: Baby Checklist |September 2012

Featured Product: Voila Wooden Rocking Horse

LittleONE Kids Annual | Issue: Launch Issue |September 2011   

Featured Products: Janod French Bakery, Janod Wooden Watering Can, Tin Galaxy Rocket, Janod  Mint Scooter, Runna Balance Bike Black,Fiesta Crafts Reward chart and Etch-A-Sketch

 
Australian Homespun - (The Go Green Issue)  |
Issue : No 84 VOL 11 No. 5  
Featured Product: Plan Toys Eco Green Dolls House


LittleONE Baby Magazine | Issue 6 May 2011
Featured Products: Moulin Roty 3 Wheel Trike,Lilliputiens Flower Play-mat, Vilac Pirate/Princess Paddle Bats ,Le Toy Van Appleby Dolls House, Seedling Create a Bird House, Wheely Bug Ride-on Bee ,SVAN ride-on Scooter


Offspring Magazine | Issue: Winter 2011
Featured Product:Janod Race Car Circuit Puzzle

Family Circle Magazine | March 2006
 "Best of the net" article - Send A Toy selected  for TOYS 


Donna Hay Magazine |  October 2007
Featured Product: Voila Deluxe Alphabet Blocks

Inside Out Magazine | Issue:  September 2007
Featured Products: Mama's & Papa's Knitted toys: Knitted Bear, Knitted Puppy,Knitted Bunny


LittleONE baby Magazine | Issue: Issue 2 2009
Featured products: Le toy Van Sophie's Doll House, Sevi Pull-Along Rabbit


LittleONE baby Magazine - Launch Issue 2009
Featured products: Moulin Roty Oven, Wheely Bug Mouse,Brio Ride-on,Latitude Enfant Grannimals

The Age Newspaper | March 2007
 Featured product: Little Diggers Garden Set


Shop 4 Kids Magazine| Issue: 4 2008
 Featured Product: Manhattan Toy Balee Ball

Shop 4 Kids Magazine |  Issue:  8 2010
 Featured Products: Quercetti Stencil Design Set, Voila Paper Dispenser
Delivery Guide

HOW MUCH IS DELIVERY?

FREE standard Australia wide delivery for orders with a goods value of $100.00 or more.

A flat $8.95 delivery charge applies to all orders under $100 (this charge includes signature delivery and a traceable consignment number).

Express Post next business day* delivery is available for orders under 3kg . A flat $13.95 charge applies for this service. (If your order exceeds 3kg, express post will not be offered as a delivery option during checkout).

*Applies to express post orders placed before 12:00 pm (ACDT). Destinations outside of the express network will usually take more than 1 business day to arrive.

WHAT IF I AM NOT HOME AT THE TIME OF DELIVERY?
A signature is required at the time of delivery, therefore your parcel will be taken back to your local post office for safe-keeping and collection. A parcel will only be left at a premises unattended if specifically requested at the time of order placement, in this instance Send A Toy will not provide a refund or compensation in the event the parcel is lost, missing or stolen.


CAN MY PARCEL BE DELIVERED TO A PO BOX?
Yes.

HOW LONG WILL DELIVERY TAKE?
Your order will be posted within 24 hours, excluding weekends and South Australian Public holidays. Delivery times vary depending on your location, please refer to the table below for further details. (Express post orders placed before 12:00pm ACDT will be dispatched same business day for a next business day delivery within the Australia Post express network).

The following delivery standards apply to regular post orders from the time they leave Send A Toy and are based on Australia Post's delivery guidelines and our experience. Occasionally delays may occur as a result of our carrier for which we have no control over. In these circumstances Send A Toy will not be held liable for or provide compensation for the delay or any resulting inconvenience.  Please allow extra time for processing and delivery at peak Christmas times.

DESTINATION TRANSIT TIME (following dispatch)
Adelaide Metro 1 - 2 business days
South Australia (areas outside Adelaide metro) 2 - 4 business days
Melbourne Metro 2 - 3 business days
Victoria (areas outside Melbourne metro) 3 - 5 business days
Sydney Metro 3 - 4 business days
New South Wales (all areas outside Sydney metro) 4 - 6 business days
ACT 3 - 4 business days
Brisbane and Gold Coast 4 - 6 business days
Queensland (areas outside Brisbane and Gold Coast) 6 - 10 business days
Perth Metro 4 - 6 business days
Western Australia (areas outside Perth Metro) 4 - 10 business days
Tasmania 4 - 7 business days
Northern Territory 6 - 10 business days
New Zealand 4 - 10 business days

 

DO YOU OFFER AN EXPRESS POST SERVICE?

Yes. Express Post is available for Australian orders with a packed weight not exceeding 3 kilograms. The  charge for this service is a flat $13.95.

NOTE: if your order exceeds 3kg express post will not be displayed as a freight option during checkout. In this instance please contact Send A Toy for an express freight quote.

Express post orders placed before 12:00pm (ACDT) will arrive within 1 business day following order placement (excluding weekends and Public Holidays). This assumes that your delivery postcode is within the Australia Post express network. Express post orders sent to postcodes outside of the express network may take longer than 1 business day to arrive.

Disclaimer: occasionally delays may occur as a result of our carrier for which we have no control over. In these circumstances a refund will be provided for the express delivery charge only. Send A Toy will not be held liable or provide further compensation for any delays incurred.

DO YOU OFFER A SAME DAY DELIVERY SERVICE?
Sorry, no.

I HAVE PROVIDED THE WRONG DELIVERY ADDRESS ... NOW WHAT?
Contact Send A Toy as soon as possible. If your parcel has not been manifested we can change the address for you. Unfortunately if your parcel has already been manifested we can not change the delivery address. In this instance your parcel will usually be returned to us within 2 - 4 weeks. Once your parcel arrives back at Send A Toy we can have it sent to the revised address. Please note that you will be charged a $8.95 re-delivery fee. This fee applies regardless of whether your order initially qualified for free delivery as Send A Toy incurs freight charges on all returned parcels. Alternatively you can opt to cancel your order for a refund, less a $8.95 returned parcel delivery fee.

Unfortunately if your parcel is accepted at the incorrect address and not returned to Send A Toy it can not be retrieved by Send A Toy or Australia Post.  In this instance Send A Toy will not provide a refund or compensation for the lost goods. 

I LIVE IN ADELAIDE - CAN I PICK-UP MY PARCEL?
Sorry no, we do not offer a local pick-up service.

DO YOU SHIP INTERNATIONALLY?

We currently ship to Australia and New Zealand* only

*A maximum packed weight of 6kg apples to New Zealand orders. If your order exceeds 6KG then our New Zealand freight option will not be displayed during checkout.

The following freight charges apply to New Zealand orders:

New Zealand Under 500g : $10.95 (4 - 10 business days)
New Zealand  500g - 2 kg: $13.95 (4 - 10 business days)
New Zealand  2.01 kg - 3 kg: $15.95 (4 - 10 business days)
New Zealand  3.01 kg - 4 kg: $19.95 (4 - 10 business days)
New Zealand  4.01 kg - 5 kg: $24.95 (4 - 10 business days)
New Zealand 5.01 kg - 6.0 kg: $29.95 (4 - 10 business days)

HOW DO I SEND MULTIPLE GIFTS TO DIFFERENT ADDRESSES ?
Please place separate orders online or contact Send A Toy during our business hours to discuss your order requirements.

DO YOU USE RECYCLED PACKING MATERIALS?
Presentation is important to us, however, in an effort to reduce waste and keep your delivery costs to a minimum we often reuse cartons, bubble wrap and other packaging materials when sending parcels. We also source and re-use cartons from local businesses.