Contact us

Do you have a question? Chances are you’ll find the answer in our FAQ section. If you still need assistance, you can reach out to our friendly staff via the contact methods below.

Two plush mouse dolls on a light blue door with a key and card.

Get in touch

We're available during our business hours to assist.

We aim to respond to all enquiries within 1 business day.

Alternate contact methods

  • Support

    Have a question about ordering, shipping, products, gift wrapping, refunds? Try our FAQs.

  • Returns

    We understand things don't always work out. Visit our returns pages for more information.

  • Shipping

    Want to track your order, get an idea how long delivery may take or see our shipping policy?