Online ordering is the most efficient method of shopping with Send A Toy. We are partnered with Shopify Payments and PayPal to provide you with a safe and secure online shopping environment. Our website supports a 128-bit SSL (secure socket layer) for the protection of all confidential information. SSL technology is the industry standard and offers the highest level of encryption available to ensure your personal information is not tampered with during transmission and authentication.
Payments via Visa, MasterCard, PayPal and American Express are accepted when submitting your order online. All prices displayed on our website are GST inclusive. We do not charge credit card processing fees or apply other hidden fees during order processing.
Phone orders can be placed during our regular business hours. Payment for phone orders can be made via Visa, MasterCard and American Express. Goods will be held for a maximum of 48 hours pending payment receipt.
Yes. Orders with a packed weight not exceeding 5 kilograms are eligible for express post. The charge for this service is a flat $13.95. (If your order exceeds 5kg express post will not be displayed as a freight option during checkout).
Express post orders placed before 11:00am (ACST) will leave Send A Toy same business day (excluding South Australian public holidays).
Express orders placed after 11:00am ACST, or sent to postcodes outside of the express network will usually take longer than 1 business day to arrive).
Only one delivery attempt will be made for ALL shipping. If no one is in attendance at the time of delivery, your parcel will be taken back to your local post office for safe-keeping and collection.
Your order will be posted within 24 hours, excluding weekends and South Australian Public holidays. (Express post orders placed before 11:00am ACST will be dispatched same business day). Delivery times vary depending on your location, please refer to the table below below for further details.
Our delivery standards apply from the time your parcel leaves Send A Toy and are based on Australia Post's delivery guidelines and our experience. Occasionally delays may occur as a result of our carrier for which we have no control over. In this circumstance Send A Toy will not be held liable for nor provide compensation for the delay or any resulting inconvenience.
Please allow extra time for processing and delivery at peak Christmas times and extreme weather events.
TRANSIT TIME (following dispatch)
|Adelaide Metro||1 - 2 business days|
|South Australia (areas outside Adelaide metro)||2 - 4 business days|
|Melbourne Metro||2 - 3 business days|
|Victoria (areas outside Melbourne metro)||3 - 5 business days|
|Sydney Metro||3 - 4 business days|
|New South Wales (all areas outside Sydney metro)||4 - 6 business days|
|ACT||3 - 4 business days|
|Brisbane and Gold Coast||4 - 6 business days|
|Queensland (areas outside Brisbane and Gold Coast)||6 - 10 business days|
|Perth Metro||4 - 6 business days|
|Western Australia (areas outside Perth Metro)||4 - 10 business days|
|Tasmania||4 - 7 business days|
|Northern Territory||6 - 10 business days|
Sorry no. Due to the risks and costs associated with international freight, effective from the 1st of February 2019 we no longer ship outside of Australia. However, we gladly accept orders from international customers for delivery within Australia.
Please place separate orders online or contact Send A Toy during our business hours to discuss your order requirements.
Typically our parcel's are not delivered on Saturday's and a Saturday delivery can not be specifically requested. However, during peak periods such as Christmas Australia Post may deliver on Saturday's in selected metro areas.