Donation Policy

Send A Toy receives numerous requests for donations every month, some credible, many not. Since we opened our virtual shelves in 2005 we have always made a considerable effort to support local charities and community fund raising events. However, as a small family owned business, we do not have the resources to determine the legitimacy of each request, nor are we in a position to donate to every legitimate request that we receive.

Therefore, our policy in relation to donation request is as follows:

    1. The requesting organisation must be listed on the ACNC Charity Register (Australian Charities and Not-for-profit Commission). Requests received from organisations not listed on the ACNC will be declined.

    2. Donation request must be submitted to Send A Toy in writing.

    3. Submissions must include the name and contact details for the requesting organisation, and clearly outline how Send A Toy’s donation will be utilised.

    4. Requesting organisation's must agree to supply digital images depicting how Send A Toy’s donated products were used, and permit Send A Toy to use these digital images on our website and/or social media platforms as we see fit.

      Donation requests that do not meet the above criteria will be declined, often without communication from Send A Toy.

      Submission of a legitimate donation request in accordance with our Donation Policy does not automatically guarantee acceptance.  Acceptance of a donation request submission will be solely at our discretion. Please understand that we are not able to donate to every legitimate request that we receive. 



        In love with this store

        This store has amazing boutique cute toys that you can’t really get in the usual stores. All for a great and decent price.

        I ordered the toys and the very same day they were shipped.

        They arrived so quickly and so beautifully wrapped!


        Send a toy your customer service is amazing. I purchased a toy which had obviously been damaged in transit. I was quite anxious as it was to come on a road trip with me interstate for a christening. I left a message on Good Friday to advise what had happened. To my amazement I got a call back on Good Friday remembering this is a public holiday from send a toy who were dispatching a new one to me immediately after Easter. Now that folks is customer service!!!!!!
        Huge thanks send a toy.


        Excellent service. I ordered on Friday, and my package arrived on Monday. Reasonable prices as well.

        J. Speer
        (Facebook review)