Delivery Standards

    The following delivery standards apply from the time your parcel leaves Send A Toy. We do not dispatch orders on weekends or public holidays.

    Regular post

    Location

    Most arrive

    Allow 

    Adelaide 1 business day 2 business days
    SA   2 business days 4 business days
    Melbourne 2 business days 4 business days
    VIC  3 business days 5 business days
    Sydney 3 business days 5 business days
    NSW  4 business days 6 business days
    ACT 3 business days 6 business days
    Brisbane 3 business days 6 business days
    Gold Coast 3 business days 6 business days
    QLD  5 business days 7 business days
    Perth (inner city) 4 business days 6 business days
    Perth metro 5 business days 7 business days
    WA  6 business days 10 business days
    TAS 4 business days 8 business days
    NT 6 business days 12 business days

    Express Post

      The following delivery standards apply from the time your parcel leaves Send A Toy. Orders are shipped within 24 hours, excluding weekends and public holidays.

      Location

      Most arrive

      Allow 

      Adelaide 1 business day 2 business days
      non-metro) 2 business days 3 business days
      Melbourne 1 business day 3 business days
      VIC (non-metro) 2 business days 3 business days
      Sydney 2 business days 3 business days
      NSW (non-metro) 2 business days 4 business days
      ACT 2 business days 3 business days
      Brisbane 2 business days 3 business days
      Gold Coast 2 business days 3 business days
      QLD (non-metro) 3 business days 4 business days
      Perth (inner city) 2 business days 3 business days
      Perth metro 2 business days 4 business days
      WA (non-metro) 3 business days 4 business days
      TAS 2 business days 4 business days
      NT 4 business days Insufficient data

      Further Delivery Information

      Service Limitations

      • We do not offer same-day delivery service
      • Orders are not processed or delivered on weekends or public holidays

      Delivery Disclaimers

      • Carrier-related delays occasionally occur and are beyond our control
      • Delivery times may be extended during extreme weather events, bushfires, or COVID-19 restrictions
      • Send A Toy is not liable for and does not provide compensation for delivery delays incurred as a result of our carrier, Australia Parcel Post.

      Customer feedback

      • I am currently grieving the loss of a pet and found that this site sells a Jellycat that looks just like him. The shipping was so fast, and Rachel left a beautiful note in my order. This experience was very special and meaningful, I highly recommend!


        Sascha F - WA
        Via Product Review .com.au
      • Adorable toy and ease of sending to friends over east and remote locations in Aus!


        Amanda
        Via Shop reviews
      • I highly recommend them to everyone. Service great. Delivery fabulous.


        Diane - Goolwa SA
        Via Shop Reviews
      • In love with this store – This store has amazing boutique cute toys that you can’t really get in the usual stores. All for a great and decent price. I ordered the toys and the very same day they were shipped. They arrived so quickly and so beautifully wrapped! Can’t wait to make another order



        Amanda R - QLD
        Via Product Review .com.au
      • Lovely packaging. Great opportunity to send a gift from overseas!


        Victoria M - Argentina
        Director, Company name
      • Such a beautiful selection of toys! Amazing website! I love that you can filter by age. I bought presents for my own bub but looking forward to using to gift friends. Love your work guys


        Katherine
        Via Facebook
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