Express Shipping Guide

EXPRESS SHIPPING SERVICE

The charge for express shipping is a flat $14.95 (up to 4 kg)

For express parcels over 4 kg, the shipping charge is calculated in checkout. (All charges are shown before completing checkout).

PARCEL TRANSIT INSURANCE

Our express freight charge includes signature on delivery (unless precluded by COVID-19 restrictions), parcel tracking and parcel transit insurance.

WHEN WILL MY EXPRESS PARCEL ARRIVE?

The following express delivery time estimates are calculated from the time your parcel leaves Send A Toy.

Express orders placed BY 9:30 am (ACST / ACDT) will leave Send A Toy the same business day.

Express orders placed AFTER 9.30 am (ACST / ACDT) will leave Send A Toy the next business day.

EXPRESS SHIPPING TRANSIT ESTIMATES:

Destination

Most Arrive Within

Allow up to

Adelaide 1  business day 2 business days
SA  (non metro) 2 business days 3 business days
Melbourne 1 business day 3 business days
VIC (non metro) 2 business days 3 business days
Sydney 1 business day 3 business days
NSW (non metro) 2 business days 3 business days
ACT 2 business days 3 business days
Brisbane 2 business days 3 business days
Gold Coast 2 business days 3 business days
QLD (non metro) 3 business days 4 business days
Perth (inner metro) 2 business days 3 business days
WA (non metro) 3 business days 4 business days
TAS 2 business days 4 business days
NT 4 business days 6+ business days

EXCEPTIONS TO NOTE:

    Express orders are not posted or delivered on weekends or public holidays.

    During extreme weather or fire events delivery of express orders may be delayed.

    During COVID-19  restrictions some delivery delays may occur.

    Occasionally delays occur as a result of our carrier, which we have no control over. Send A Toy will not be held liable for nor provide compensation for any delivery delays incurred.

      WHAT FREIGHT COMPANY DO YOU USE?

      All express delivery orders are transited via the Australia Post Eparcel system.

      Our express delivery charge includes parcel tracking, signature on delivery (unless precluded by COVID-19 restrictions) and parcel transit insurance.

      DO YOU OFFER A SAME DAY DELIVERY SERVICE?

      Sorry, no.

      HOW DO I PLACE AN EXPRESS DELIVERY ORDER?

      Please proceed through normal checkout on our website. When our 'Shipping Method' options are displayed, select Express Post.

      Testimonials

      In love with this store

      This store has amazing boutique cute toys that you can’t really get in the usual stores. All for a great and decent price.

      I ordered the toys and the very same day they were shipped.

      They arrived so quickly and so beautifully wrapped!

      (sourced review.com)

      Send a toy your customer service is amazing. I purchased a toy which had obviously been damaged in transit. I was quite anxious as it was to come on a road trip with me interstate for a christening. I left a message on Good Friday to advise what had happened. To my amazement I got a call back on Good Friday remembering this is a public holiday from send a toy who were dispatching a new one to me immediately after Easter. Now that folks is customer service!!!!!!
      Huge thanks send a toy.

      Gail
      (sourced review.com)

      Excellent service. I ordered on Friday, and my package arrived on Monday. Reasonable prices as well.

      J. Speer
      (Facebook review)