Shipping & Delivery


Shipping Charges:
  • Free standard shipping on all orders $149+
  • Standard: $9.95 flat rate
  • Express: $15.95 (up to 4kg)
  • Express over 4kg: Calculated at checkout
  • All parcels include signature on delivery and transit insurance.
Delivery Standards:

Our delivery standards apply from the time your parcel leaves Send A Toy. We do not dispatch orders on weekends or public holidays.

Regular post (scroll down for Express post)

Location

Most arrive

Allow 

Adelaide 1 business day 2 business days
SA   2 business days 4 business days
Melbourne 2 business days 4 business days
VIC  3 business days 5 business days
Sydney 3 business days 5 business days
NSW  4 business days 6 business days
ACT 3 business days 6 business days
Brisbane 3 business days 6 business days
Gold Coast 3 business days 6 business days
QLD  5 business days 7 business days
Perth (inner city) 4 business days 6 business days
Perth metro 5 business days 7 business days
WA  6 business days 10 business days
TAS 4 business days 8 business days
NT 6 business days 12 business days
Express Post

    The following delivery standards apply from the time your parcel leaves Send A Toy. Orders are shipped within 24 hours, excluding weekends and public holidays.

    Location

    Most arrive

    Allow 

    Adelaide 1 business day 2 business days
    non-metro) 2 business days 3 business days
    Melbourne 1 business day 3 business days
    VIC (non-metro) 2 business days 3 business days
    Sydney 2 business days 3 business days
    NSW (non-metro) 2 business days 4 business days
    ACT 2 business days 3 business days
    Brisbane 2 business days 3 business days
    Gold Coast 2 business days 3 business days
    QLD (non-metro) 3 business days 4 business days
    Perth (inner city) 2 business days 3 business days
    Perth metro 2 business days 4 business days
    WA (non-metro) 3 business days 4 business days
    TAS 2 business days 4 business days
    NT 4 business days Insufficient data
    Further Delivery Information

    Service Limitations

    • We do not offer same-day delivery service
    • Orders are not processed or delivered on weekends or public holidays

    Delivery Disclaimers

    • Carrier-related delays occasionally occur and are beyond our control
    • Delivery times may be extended during extreme weather events, bushfires, or COVID-19 restrictions
    • Send A Toy is not liable for and does not provide compensation for delivery delays incurred as a result of our carrier, Australia Parcel Post.

    Customer feedback

    • I am currently grieving the loss of a pet and found that this site sells a Jellycat that looks just like him. The shipping was so fast, and Rachel left a beautiful note in my order. This experience was very special and meaningful, I highly recommend!


      Sascha F - WA
      Via Product Review .com.au
    • Adorable toy and ease of sending to friends over east and remote locations in Aus!


      Amanda
      Via Shop reviews
    • I highly recommend them to everyone. Service great. Delivery fabulous.


      Diane - Goolwa SA
      Via Shop Reviews
    • In love with this store – This store has amazing boutique cute toys that you can’t really get in the usual stores. All for a great and decent price. I ordered the toys and the very same day they were shipped. They arrived so quickly and so beautifully wrapped! Can’t wait to make another order



      Amanda R - QLD
      Via Product Review .com.au
    • Lovely packaging. Great opportunity to send a gift from overseas!


      Victoria M - Argentina
      Director, Company name
    • Such a beautiful selection of toys! Amazing website! I love that you can filter by age. I bought presents for my own bub but looking forward to using to gift friends. Love your work guys


      Katherine
      Via Facebook
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