Placing your order by the 12th of December for regular parcel post and the 18th of December for express post means your parcel will have the best chance of arriving in time for Christmas.
We’ll keep posting orders received after these dates as quickly as possible, but it will be difficult to get them to their destinations by Christmas.
REGULAR PARCEL POST
12th of December
(for Western Australia and Northern Territory: 7th December)
(If your order exceeds 5 kg, express post will not be displayed as a freight option during checkout).
Disclaimer: The above dates are the official 2020 Christmas cut-off dates provided by our carrier, Australia Post. Occasionally delivery delays may occur as a result of our carrier, which we have no control over. In these circumstances Send A Toy will not be held liable for, nor provide compensation for any delays incurred.
Questions? Please do not hesitate to reach out to us via our Contact Page
Happy shopping x
DO YOU OFFER AN EXPRESS DELIVERY SERVICE?
Yes. Express delivery is available for orders with a packed weight not exceeding 5 kilograms. The charge for this service is a flat $14.95, which includes parcel tracking, signature on delivery and parcel insurance.
If your order exceeds 5kg, express will not be displayed as a freight option during checkout.
HOW LONG WILL IT TAKE FOR MY EXPRESS PARCEL TO ARRIVE?
Express orders placed before 11:00 am (Adelaide time) will leave Send A Toy same business day for delivery within 1-2 business days following dispatch (metro areas).
Express orders placed after 11:00 am (Adelaide time) will leave Send A Toy next business day for delivery within 1-2 business days following dispatch (metro areas).
EXCEPTIONS TO NOTE:
Express orders sent to postcodes outside of metro areas may take longer than 1 - 2 business days to arrive.
Express orders are not posted or delivered on weekends or public holidays.
During extreme weather or fire events delivery of express orders may be delayed.
During COVID-19 restrictions some delivery delays may occur.
Occasionally delays occur as a result of our carrier, which we have no control over. Send A Toy will not be held liable for nor provide compensation for any delivery delays incurred.
WHAT FREIGHT COMPANY DO YOU USE?
All express delivery orders are transited via the Australia Post Eparcel system. Our $14.95 express delivery charge includes parcel tracking, signature on delivery and parcel insurance.
DO YOU OFFER A SAME DAY DELIVERY SERVICE?
HOW DO I PLACE AN EXPRESS DELIVERY ORDER?
Please proceed through our online checkout as normal. When our 'Shipping Methods' are displayed, select the Express Post option. If your order exceeds 5kg Express Post will not be displayed as a shipping option.
If you are sending your order as a gift, we are pleased to offer complimentary gift wrapping. Our free gift wrapping is available on most products with the exception of sale items, some small / low value items and some large / awkward shape items.
You can also include a free gift message, which will be printed on a gift packing slip. Alternatively you can purchase a greeting cardto include with your order.
When you send a gift with Send A Toy you can relax knowing that receipts and price information will not be included.
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