YES WE ARE OPENOur online store has not been impacted by current lock-down restrictions. Please note that Australia Post are experiencing delays in some areas and your order may take longer than usual to arrive.
From the Lovely Paper stationery range by Djeco, France. A retractable blue ballpoint pen with polka-dot illustrated barrel. Combine with one of our correspondence sets or lockable notebooks for a sweet gift combination.
Price is for 1 Ballpoint Pen - please make your design selection
Our online store has not been effected by current lock-down restrictions. We are open and dispatching orders on schedule. Please note that Australia Post are experiencing delivery delays in some areas due to COVID restrictions and your parcel may take longer than usual to arrive.
HOW MUCH IS DELIVERY?
Standard delivery is FREE for all orders with a goods total of $150 +
Flat $8.95 for orders under $150
The freight charge includes signature on delivery (unless precluded by COVID-19 restrictions), parcel tracking and parcel transit insurance.
CAN MY ORDER BE SENT EXPRESS?
Yes. The charge for our express delivery service is:
FLAT $14.95 for parcels up-to a maximum weight of 4 kilograms.
For express parcels over 4 kilograms the charge will be calculated in checkout based on weight. You will be shown the express freight charge before completing your order.
Our express freight charge includes signature on delivery (unless precluded by COVID-19 restrictions), parcel tracking and parcel transit insurance.
One delivery attempt will be made for all shipping. If no one is in attendance at the time of delivery, your parcel will be taken to your local post office for safe-keeping and collection within 14 days. A collection notification card will be left at your premises.
WHAT IF I FAIL TO COLLECT MY PARCEL WITHIN 14 DAYS?
If you do not collect your parcel within the allocated time frame it will be returned to Send A Toy. At this point you may request to have your parcel re-delivered to the same or a revised address. The charge for our re-delivery service is $12.95. Alternatively we can cancel and refund your order (less our out-of-pocket postage/return postage expenses).
CAN I APPLY AN AUTHORITY TO LEAVE (ATL)?
All Send A Toy parcels require a signature on delivery (unless precluded by COVID-19 restrictions). An authority to leave without a signature can be applied, however, it will be at your own risk. In the event an authority to leave parcel is lost, stolen or damaged after delivery, Send A Toy will not provide a refund or other form of compensation.
IMPORTANT NOTE: An ATL instruction can only be set by following the "leave in a safe place" link that is included in your parcel tracking email or pending delivery text (sent to you by Australia Post once your parcel leaves Send A Toy). Instructions left for Send A Toy to add an ATL instruction on your behalf will be ignored.
WILL THE DELIVERY DRIVER PHONE AHEAD OF DELIVERY?
No. Send A Toy parcels are transited through the Australia post eparcel system and we are not able to request that drivers phone ahead of delivery. However, during checkout you will be given the option of linking a mobile number to your order to receive parcel tracking updates, including impending delivery notification via sms text.
IMPORTANT NOTE: Instructions left for Send A Toy requesting that we phone you prior to delivery will be ignored.
CAN MY PARCEL BE DELIVERED TO A PO BOX?
HOW LONG WILL DELIVERY TAKE?
Please note that Australia Post are experiencing delivery delays in some areas due to COVID restrictions and your parcel may take longer than usual to arrive.
The following parcel post delivery standards apply from the time your parcel leaves Send A Toy. We do not post orders on weekends or South Australian public holidays.
I HAVE PROVIDED THE WRONG DELIVERY ADDRESS ... NOW WHAT?
Contact Send A Toy immediately as there is only a short window of opportunity to modify the address submitted on your order.
If your parcel has already been manifested we can not change the delivery address. In this instance your order will usually be returned to Send A Toy within 10 - 14 business days. Once your parcel arrives back at Send A Toy we can have it re-delivered to a revised address. A $12.95 re-delivery fee will apply.
Alternatively you can cancel your order for a refund, less the actual freight charge incurred by us to post your order. If your order qualified for free delivery, the actual freight charge that we incurred to post your order will be deduct from your refund. (Send A Toy also incurs a returned freight fee. This fee is absorbed by Send A Toy and not passed onto the customer).
Important note: If your parcel is accepted at the incorrect address and not returned to Send A Toy, unfortunately it can not be retrieved by Send A Toy or Australia Post. In this instance Send A Toy will not provide a refund or compensation for the lost goods.
I LIVE IN ADELAIDE - CAN I PICK-UP MY PARCEL?
No. We do not offer a click and collect or local pick-up service at this time.
CAN I SHIP MY ORDER TO AN INTERNATIONAL ADDRESS?
No. Due to the risks and costs associated with international freight, we no longer ship outside of Australia. However, we gladly accept orders from international customers for delivery within Australia.
HOW DO I SEND MULTIPLE GIFTS TO DIFFERENT ADDRESSES?
Please place separate orders online.
DO YOU DELIVER ON SATURDAY'S?
Typically our parcel's are not delivered on Saturday's and a Saturday delivery can not be specifically requested. However, during peak periods such as Christmas Australia Post may deliver on Saturday's in selected metro areas.
DO YOU USE RECYCLED PACKING MATERIALS?
Yes. Presentation is important to us, however, in an effort to reduce waste and keep your delivery costs to a minimum we often reuse cartons, bubble wrap and other packaging materials when sending parcels. We also source and re-use cartons from local businesses.
If you are sending your order as a gift, we are pleased to offer complimentary gift wrapping. Our free gift wrap is available on most products with the exclusion of sale items, selected low value items and some large / awkward shape items.
GIFT MESSAGES | GIFT CARDS
If you are sending your order as a gift you can add a gift message to the parcel, which will be printed on a gift packing slip. There is no charge for this service.
Alternatively you can purchase a greeting cardto include with your order.
When you send a gift with Send A Toy you can relax knowing that receipts and price information will not be included.
In the interest of our environment we gently request that you do not select gift wrapping if it is not necessary.
We have teamed up with zipPay to offer you a shop now pay later purchase option.
Simply create your zipPay account and then select zipPay as your payment method during checkout.
I just wanted to say thank you. It is hard having a good friend the other side of the world, especially when she's having a baby and especially when she's having a baby in a time it's not even possible to think about making plans to see her. However, I found your website and the selection of gifts was just what I needed and the gift I chose was very gratefully received - my friend said it was the cutest gift, really special, so beautiful and soft and so nicely presented. Thank you for making the gap between us seem smaller and helping to share the love in these tricky times!
A big thank you for delivering my order so quickly. Also for the beautiful gift wrapping! I am so pleased that I have found your website and will definitely be using you again.
Progressive puzzles for little ones, pretty shaped silhouette puzzle boxes to decorate children's rooms, observation puzzles to discover new worlds, extravagant giant puzzles and Puzz'Art to revive the concept of traditional jigsaws.
Children can explore their love of creativity with Djeco's stunning art and craft range. Select from art supplies, pencils, paints and markers, or try your hand at paper-craft, beading or one of their many creative workshops.